subject: Three Typical Issues With Htc Touch Cellular Phones [print this page] Common problems with HTC touch cellphones include the following: mistakenly dated sms messages, black or bare displays, and also unresponsive monitors.
When HTC touch mobile phones came out, many consumers lined up to acquire the newest device. Nonetheless, these customers were dismayed after they learned that the gizmos they ordered weren't problem-free.
Keep reading to know some of these types of issues, and also the methods to get these issues resolved.
Wrongly dated sms messages
Last May 2010, after receiving numerous complaints from subscribers about their HTC cell phones, Sprint modified the trouble shooting information on their official internet site. A lot of subscribers of the enterprise's HTC touch mobile phones were experiencing various issues.
One specific HTC problem was obtaining SMS texts that were mistakenly dated, such as having the year 2016 rather than the present date. It was discovered that a translation mistake was the cause of this issue, that occur once the HTC telephone converts a hexadecimal into a decimal.
Hence, to correct the problem, the corporate suggested their HTC phone clients to have the software program version of their present HTC mobile phones upgraded to the brand new ones.
This brand new software program can be simply situated and downloaded in the enterprise's web site.
Dark or empty display
Another issue which also frustrated a number of HTC touch cellular telephone subscribers were problems about having black or empty screens. Normally, this particular issue is brought on if the battery is placed improperly.
The corporation recommended their clients, who were going through this sort of problem, to first check whether their electric batteries are situated correctly. However, if the black or blank monitor still continues, you may also try charging the mobile phone before you switch it on again.
In case the cellphone turns on but none of the functions or hardware buttons functions, you will need to do a soft reset on the device. A soft reset just requires pressing the reset key, which is situated on the side of the system, with the use of the stylus pen. In case you have already made the gentle reset and yet the system's display is still black or empty, the next move will be to do a hard reset.
A hard reset includes pressing the "talk" and "end" switches together with the reset key simultaneously. After that, release the reset button while still pressing both the "talk" and "end" keys until the display screen seems to function ordinarily.
Unresponsive screen
Unresponsive display is also an additional typical problem of HTC touch cell phones. The company advised cellular phone owners to check if the unresponsiveness of their mobile phones' screens isn't due to a freezing system by simply using the hardware control keys.
If you are able to operate the device through the hardware keys, see if the phone display has an attached static cling guard. If there is one, remove it and straighten the display. If this does not work, you may try doing a gentle reset.
One more way to fix this concern would be to take away the phone's carrying case and realign the display screen. If not one of the aforementioned troubleshooting techniques is effective, you could do the hard reset.
While trying to repair an issue with your HTC touch phone, it is crucial that you follow the advised troubleshooting solutions from Sprint.
You shouldn't try to open the device simply because not only will you risk harming yourself, but you could also void the mobile phone's warranty, if it is still valid. If you've tried every troubleshooting solutions but still wasn't able to solve the problem, you have no choice but to bring the unit back to its manufacturer.
