subject: Why Does My Courier Driver Need To Be Bonded? [print this page] When ordering a courier or a delivery service one wants to be assured that everything is on the up and up. Who would want to ask a fly by night courier service to deliver their precious packages? What if you had Aunt Lucy's china that had survived two world wars and travel from Eastern Europe to America in an old wooden chest? How about Uncle George's hand carved pipe collection? Or Grandmother Rose's jewelry pieces that were hand made in the 1920's?
Our special items we send by courier need to be insured and bonded so that we know the courier drivers are trustworthy to handle our goods and packages. A trucking service that is reputable will have bonding permits posted and will guarantee their drivers to be insured also. Bonding and insurance standards are set by the industry and include investigation by police authorities, creditors and insurance agents for fraud and theft.
Insurance is required by state and federal agencies to ensure that all vehicles are road worthy and reliable. Vehicle insurance is required, as well as medical liability, in case of a car accident or a motorized vehicle incident. Vehicle maintenance is required before a state will license and tag a commercial driving truck; all trucks must be inspected by the state inspection board for malfunctions, safety features and safe driving standards, as well as load management.
When choosing your trucking service to deliver and handle your family heirlooms, be sure and choose a service that has been recommended by the local Better Business Bureau. The BBB handles and logs all customer complaints regarding the handling and processing of merchandise, packages and boxed goods. If there are too many complaints or the customers feel they have been handled poorly, the BBB will forward an inquiry to the State Attorney General's office to confirm this company is reputable and forthright in their dealings.
All companies that handle and deliver packages should be bonded, insured and should issue insurance on the package delivery and issue a guarantee of a complete package delivery of a pristine product. Do not pick your delivery service based on their rates alone. Be sure and check the reliability of the company and the consumer reports regarding their responsibility and claims issues. Customer service is an important part of package delivery; if you have seen numerous reports of lost packages or broken merchandise this can be a warning that this is a disreputable company that should not be contracted.
