subject: What Is A Pbx And How Does It Work? [print this page] The rapid development of VOIP technology, particularly the application to PBX systems through IP based protocols has opened up tremendous opportunities for businesses. PBX is also known as Private Branch Exchange and is ideal for organizations that operate from multiple locations.
How does it help your Business
With an IP based PBX system, you can now connect directly to any or all your branches that run on WAN or LAN through a common office phone system. It comes with features like seamless call transfer, extension dialling facility, etc. The biggest advantage is, irrespective of the distance, communication between employees becomes easier. This ensures greater collaboration between employees so that they feel a part of the decision making process. Another important aspect is that it saves your organization a lot of money by way of telephone bills. How is this possible? Well, since the PBX system is your organizations private exchange, all the calls that are made on this network does not cost anything, meaning the phone calls between employees of different branches can be made free of cost, irrespective of where the branches are located in your country, Freephone Numbers.
How Does it Work?
In a regular telephone system, the telephone line is normally linked through a trunk line to the service providers local central office or LCO. It is from here that all the incoming and outgoing calls are routed. Apart from this, your provider may offer other services like caller ID facility, call forwarding facility, voice mail and other similar services. For using these services your provider will charge you a monthly fee. Just consider how much a company will have to spend on telephone bills if it requires a large number of phones. This is precisely why you should acquire a PBX system for your business,0871 Numbers.
In an IP based PBX system, the PBX replaces the local central office. Within your office it is the exchange point through which incoming and outgoing calls are routed. Once the PBX system is installed, you do not require phone numbers at all, instead each phone needs just an extension number. The PBX system handles all the calls that are made from one desk to another within the company,.
