subject: Small Business Pbx Voip For Smart Business Communication [print this page] Small Business PBX has become popular with small and medium enterprises because of its affordability and ease of use. It guarantees quality business communication with business counterparts and the customers. The technology has become so much advanced that by a phone call, you cant tell whether the place you are calling at is a small company or a brand that is in business since long. The ways in which Small business PBX can benefit you are:
Business access from anywhere and at any time
Small Business PBX helps you to have access to your smart business phone from anywhere and at anytime. You can connect any of your devices to the IP network cloud and start communicating right away, once you have a Small Business PBX. You can alone manage whole of your business with it because it has a digital receptionist that can take all your calls and ask for human input. Thereafter, it passes the control to auto call distributor according to the human input. This decreases the work load and thus, increases the working efficiency. If an employee is not on his desk and cant take incoming calls to a particular extension, he can forward the calls of that extension to another number or another extension. The call hunt feature makes the call hunt for a call attendant and even then, if the call goes missed, it can be forwarded to the voicemail box. You can also choose to receive your voicemail as an email text message with the mp3 recording so that you can check all the voicemails on time. Find me Follow me is a feature that makes a call ring on all your contact numbers, be it your office numbers, cell phone numbers, personal numbers and even on your home phones, if you want it to; so that you have no missed calls and the call itself finds you.
Flat calling rates throughout the world
VOIP calls have cheap and pre-defined call rates with least cost routing. Your calls are routed to the destination at cheapest possible routes with high fidelity call quality as soon as possible. It is the most affordable system for international calling.
You can expand your business anywhere in the world just by adding extensions to your subscription plan. It is a cheapest alternative to grow your company at minimizes expenses. Your remote employees can also integrate with the existing system and enjoy the same business collaboration you relish. Moreover, you dont have to spend extra in set-up, upgrades or technical help. Your Hosted PBX provider sustains all that.
Manages the customer care service
The Auto call attendant answers the calls automatically with customized call greetings and with the help of IVR (Interactive Voice response), it transfers the call to a phone extension. During the hold time, if any, the auto attendant also plays the music on hold so that the caller does not get irritated during the delay. This effective management helps in answering multiple calls at once. It leads to more work efficiency.
Henceforth, Small Business PBX is regarded as the best business communication system for use by small and medium enterprises; it provides the callers with PBX VOIP communication capabilities. The system also contains feature add-ons like call conferencing, call waiting, fax to e-mail and many others that can ease your business communications to a much higher level.
