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subject: Relevance Of Conference Bridge Services In India [print this page]


Evolution in technology has brought all countries closer to each other and India is no exception to this. In a mixed economy like India, technology has consistently played a vital role in enhancing the flow of business processes. Every enterprise, be it indigenous or MNC, has incorporated advanced communication systems for conducting commercial conferences. Efficient and streamlined communication systems have played a vital role in making India one of the global hotspots for outsourcing.

Conference bridge equipment has rapidly emerged as a virtual space for interaction in the ever-changing corporate sector of India. This equipment allows companies to hold conference calls among hundreds of professionals and associates. A conference bridge can connect clients, mentors, agencies and offices, located across globe in one go, thus streamlining the communication process. The device is designed to be reliable and cost-effective and render seamless connectivity in multipoint conferencing. Since the return-of-investment (ROI) is high, small & medium size companies can also make use of it in their communication infrastructure as per their business requirements.

The installation and usage of conference bridges is quite simple in spite of its high-end functionality. The call in conference device can be conveniently connected to the existing phone line without any technical up gradation. The bridge functions just like an internet server and connects many people across the globe at one point of time. Users need to book a time slot in advance with their service provider to enjoy managed conferencing using this device. The system generates a PIN number and passes code which is to be distributed among the event participants. Further participants can log in with the provided PIN number to attend the event. As a result, the necessity of making individual calls to every participant is eliminated. However, the call handling capacity varies with different conference bridges.

The basic principle here, is that the telephone system will route calls via sequence of interconnected switches. The routing continues until the call reaches the conference bridge. The bridge, then, connects all lines and initiates the conference call. All the calls are connected to the bridge through the private branch exchange (PBX) network. The PBX functions like a mini-phone network within an office building. Under normal conditions, only one participant talks at a time, which means only parts of a connection in a conference bridge are active at any given point of time.

High-end conference bridge products have sophisticated features, such as autodialler and call scheduling. This can serve as a potent benefit for organisations that are working in varying time zones. Moreover, the need of dialling individual numbers is eliminated with autodialler application, thus saving time and costs incurred otherwise.

Another crucial feature of the product is its enhanced level of security while hosting commercial conference calls. The details and identities of all the participants are stored in the heavily encrypted system and can be retrieved whenever required. Furthermore, reports are also generated by the device based on the booked conference and individual call details. This serves as a vital advantage to the firms dealing with confidential information. Some products offers an added advantage of recording the whole conversation to ensure zero breach in security.

by: Mark voucher




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