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subject: How Telemarketing Can Get You More Sales [print this page]


Companies make all effort possible to get their business ahead of the pack. They use all traditional mediums like TV, print, and radio advertising to get their message across and to acquire more deals and sales. In spite of these, however, they still fail because of too few results that cannot sustain their business. These mediums are good for advertising, but it falls short in delivering closed sales. This is why companies turned to a different tool to help them get more business leads. Among the many options, telemarketing has stood the test of time in helping companies get deals and sales.

There are two known telemarketing services that American firms have indulged in to increase the productivity of their business. These are inbound and outbound telemarketing services. They have different capabilities but both are done by professional telemarketers. Inbound telemarketing is when telephone representatives accept calls from customers, may it be a complaint, inquiry, product purchase or customer support. Outbound telemarketing on the other hand is when the telemarketers are the ones making the calls to market, sell, or do surveys, among other things to prospects or customers. These services are often offered by call centers specializing in telemarketing, lead generation and appointment setting.

These telemarketing services have become the current trend in the b2b circle. They become the most efficient, cost-effective and profitable ways to market products and services. If you are a mom-and-pop store, or one of the Fortune 500 companies that want to garner more b2b deals, then you really need to avail of these b2b telemarketing services from call centers. With enough number of business leads coming in, you can make more deals and sales through them. However the leads should be pre-qualified. Meaning they should have the higher chances of becoming successful sales. Also they should have met the most basic requirements and your specifications to ensure success. No doubt, lead generation really becomes a big help in telemarketing. Without it, success would not be possible. Well if you want to purchase leads rather than generating them on your own, then that can also be good. However, it requires more spending and oftentimes the quality of the leads are no guarantee. But if you must buy leads, just make it sure that you do a careful research. You can seek advice from your fellow businessmen or government agencies to ensure that you will be getting a trusted company to buy the leads from.

However, when you use outbound telemarketing service to gather leads, you can expect to reach more decision makers in less time. You will get rid of hard selling, because you can also do the appointment setting which is more effective and can engage customers into long-term business relationships. You can meet your prospects face-to-face and can have a more detailed discussion on what you can do for them. Having a good relationship with them is only the start of more satisfying business climate. Now, if you are looking for better way to market your business, opt to telemarketing. It is effective, and so much more if done by a first-rate telemarketing company. So work with the best.

by: Belinda Summers




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