subject: Value Of Hotel Amenities Provided In Hotels [print this page] In any hotel or resort the way the things and ambience is presented holds very paramount importance. Whether you belong to a higher position in the hotel industry or any managerial position, each and every staff is responsible for their job. Guests evaluate their total staying experience in a hotel or resort on the basis of the quality of services they receive from them. As far as the hotel industry is concerned, different functions altogether contribute to the overall guests" experience. Each and every function is critically evaluated by the guests and is rated for the comfort they get during their stay.
The luxury, hotel amenities and the guests" reviews are very closely related to each other. Hotel amenities provided are very essential for every guest and for every resort and hotel. The quality of hotel supplies has to be matching with the standard and the level of services promised to the customers. The overall atmosphere in any hotel is expected to be comfortable, well-maintained and cozy. The housekeeping department is expected to provide hotel amenities that are durable and of high quality which complement the need of every guest. Hotels should put great emphasis on providing a wholesome staying experience, having clean and well-equipped rooms with toiletries and amenities as all these factors contribute to the hotels prestige.
Every hotel room should have clean, fresh and fluffy towels and bedsheets with comfortable bedcovers. In the wardrobe you can put durable and good quality hangers and luggage racks that fulfill the needs of the guests. Guests always evaluate if they receive value for money. While checking out the hotel room, many guests prefer to include suggestions even for small things like toiletries and basic bathroom amenities. Things like smell of the hotel rooms are also included in the comment and suggestions of the people.
People always want a hotel room that is free from any foul smell, and want a fresh feel when they enter their rooms. Such small things matter a lot in influencing the guests" reviews for a hotel or resort.
The toiletries provided are also the most discussed things that guests like to comment on. Unlike their home, customers expect certain toiletries and basic facilities in their room and bathroom like vanity kits, shampoo, soap, shower caps, shaving kit, body lotion, etc. However the quality and types of these items vary from hotel to hotel according to their room rental. Sometimes coffee, tea, towels, etc are also included in this list. Thus hotel management should concentrate on providing quality hotel amenities and toiletries to their guests.
