subject: Understanding The Different Forms Of Kiosks [print this page] What are Kiosks? What are Kiosks?
A kiosk is a small, contained booth. Kiosks are scattered anywhere; they are installed in malls and outdoor stands. Kiosk originated from the Turkish word meaning pavilion. Traditionally, kiosks are limitedly referred to newspaper stands.
Kiosks support and assist large-scale businesses in their operations. ATM, ticket booths and drive thru are some examples of POS kiosks, where consumers pay for their wanted good and items. These forms of kiosks work in conjunction with large businesses since not all consumers can be accommodated in one setting. Kiosks machines are built to provide convenience to consumers.
What are Interactive Kiosks and Their Forms?
In modern times, all sorts of transactions can be done through interactive kiosks. Through these machines, the process of any transaction becomes faster and efficient; and provides customer service satisfaction.
What are interactive kiosks then? An interactive kiosk is a computer terminal that is designed to perform specific information tasks. Interactive kiosks are connected to the database where consumer can access and process any form of transaction. Interactive kiosks can be found at the malls, outside the buildings, or in some cases, bank stations.
The following are some common forms interactive kiosks:
Automatic Teller Machines
An ATM is a form of interactive kiosk. These are located outside the banks and malls, or even in any place. In ATM kiosks, you can access your bank accounts and withdraw some cash.
Self-Service Kiosk
Another interactive kiosk is the self-service supermarket checkout POS kiosk. The kiosk has touchscreen and a scanner. Example of this is when consumers purchase for grocery items, scan the items and pay in cash or credit. Self-Service kiosk is one of the retail POS systems.
Movie, Vending and Photo Kiosks
When you go to cinemas, you have to go to movie kiosks to select movies and purchase for tickets. On the other hand, vending kiosks are scattered anywhere to appease your need to foods, any time you are hungry. If you want to print a photo, you dont have to go to a studio and have your films developed, photo kiosk is now available at any place.
The main advantage of installing kiosks is consumers convenience. Kiosks do not waste any of the consumers time in falling in line and waiting for their turns. Kiosks are easy to use and interactive. Kiosks definitely provide good service and satisfaction to consumers; while, providing high returns to the business.
