subject: Keep Your Business Running Smoothly By Using A Courier [print this page] As all business owners will know, being able to meet deadlines and deliver your goods on time is incredibly important. If you want to be able to retain customers and receive positive feedback you should always strive for the best in everything your business does.
If you run your business online, chances are youll need to post items to your customer once theyve made their purchase. Just because youre leaving your deliverables in the hands of another company doesnt mean they arent yourself responsibility anymore though, as its up to you to make sure your customer receives their goods.
If you have experienced lost or late mail before youll know that it isnt a laughing matter, in fact, it can actually be one of the main reasons for a customer to go elsewhere the next time they buy online. Not only will this reduce your income, itll also give you a bad reputation which is the last thing you want in todays economic climate.
One of the best ways to keep your customers happy is to send your parcels via courier. Couriers are much more reliable than Royal Mail as theyre known for their speedy service. This is partly due to the fact that they are able to run a smoother operation and that they rely heavily on customer service. Their main aim is to keep you happy and they include lots of added features that certainly will.
When you send an item with a courier company you can track its progression online, so youll be able to know how far the parcel is from its recipient. You can share this tracking information with your customer as well, so they can stay in the know too.
Almost all couriers provide online tracking with every postage option they have, so even if youre sending a parcel at the lowest rate youll still be able to track it. Also, couriers can offer you guaranteed next day delivery for an incredibly reasonable price. When posting a parcel with a courier you can usually get a quote for your shipping as well, so you can have an idea of how much youll be spending (and how much to charge your customer) in advance.
There are lots of perks to using a courier, including tracking information and cheap, fast delivery, but one of the main reasons to use them is that theyre trustworthy. In the unlikely event that your parcel was ever lost or damaged when in the care of a courier, theyll automatically compensate you as nearly every courier includes insurance on your delivery.
