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subject: Outsourced Telemarketing For A Hassle-free Customer Database Profiling [print this page]


Many of today's businessmen have splitting headaches thinking about the welfare of their respective companies. They think about their sales, marketing and finances and even the cleanliness of their firms that causes them to live a very stressful life. Not only that, because of these things, many businessmen tend to ignore some of their tasks that have led for their companies to function inefficiently.

Take for instance the company's customers; it is very important to bring in new opportunities to the company but it can be of higher value to keep customer retention at a very high level. Customer data profiling is one of those tasks that can be seen as a lesser task to accomplish but is in fact the opposite. Business owners should always check the data of their current customers to keep them coming back for more. This makes the company financially stable among many others.

Nevertheless, business owners have too much to worry about to contact current customers and ask them if they still have the same data that is within their database. Together with this essential data, they should also verify whether or not the customer would want to continue doing business with the company. By doing so, the company can check if they should double their efforts in searching for new opportunities or retain their usual pace.

In order for these stressed out business owners to continue on in keeping customer retention at an exemplary rate, they can outsource this campaign to a reliable telemarketing firm. These firms raise top of the line telemarketers wherein contact the numbers within the company's customer database and verify each and every customer about their important data. With the help of these skilled and professional people, data verification can be accomplished without so much of a hassle.

These call center professionals are adept in taking calls day in and day out. A lot of telemarketing firms do not just offer a single telemarketer to do the job but they let a team handle it. For example, if the company has over five thousand customers in their database and the team of telemarketers are around four in the group, then the campaign can be finished speedily. To explain this more, let's apply some of our knowledge in math; if a single telemarketer is able to finish an average of fifty calls a day then we multiply that by four, then the number of customers being verified of their data rank up to 200 per day. When viewed from a bigger picture, this means that the customer data profiling campaign can last for only twenty five days.

Twenty five days in verifying customer data is actually pretty short. This is because telemarketers can finish a call within a few minutes at a time. This is better when compared to going to each customer to ask them about more information. As such, not only does outsourcing to these professionals speeds up the time it takes to complete the campaign, it also enables the firm to significantly reduce travel expenses.

Outsourcing this campaign to highly skilled professional telemarketers may very well be the best thing that the company can do for their own benefit.

by: Belinda Summers




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