subject: The Value Of The Humble Name Tag [print this page] The wearing of name tags by staff in a customer service environment is crucial. Name tags are often seen as relatively unimportant by many people, but they hold a lot benefits beyond getting to know people's names. Read on to find out more about the value of name tags...
Approachable
Good customer service is all about being approachable and name tags sported by staff can help foster a sense of approachability. This is because customers are instantly aware who is a member of staff and that it is okay to approach them and ask for their help. In some organizations, employees do not wear uniforms and sporting a name tag can easily let customers know who works there and who doesn't. It also makes a company appear more professional and the staff seem more knowledgeable.
They also enable customers to "get to know" the people they are buying from. Providing a customer with a name is essentially giving them a piece of personal information about an employee, enabling them to build a relationship. This employee-customer relationship can lead to repeat customers and an increase in sales.
Familiarity in the Workplace
In some large organizations where a lot of staff are present on a day-to-day basis, it is often difficult to remember people's names. Wearing a name tag can enable staff to get to know each-other more efficiently and foster familiarity. This familiarity can lead to friendships between staff and an increased team-spirit. A united workforce can help a business to run more smoothly as a whole and increase productivity and efficiency.
Security
As well as making staff seem more approachable and increasing a sense of familiarity in the workplace, name tags are incredibly important for security. It enables staff and customers to determine who works there and who is an unauthorised person. A name tag can function an ID badge and can gain access to specific areas where only staff can enter. This is incredibly important for staff and customer safety as it combats the throat of impersonation.
Where can I buy Name Tags?
You can purchase name tags from a number of retailers, both on the high street and via the Internet. There are many types of name tags for you choose from and they come in a huge variety of designs and styles, fabrics and colours, so you are bound to find something which is suitable for your workforce. You can buy in-store but it may be wise to shop online for your name tags. This is simply because of the huge choice of retailers and products that are available for you to peruse.
If you carry out a simple search online you will be provided with thousands of name tag retailers and a massive selection of products for you to choose from. You may also find that online retailers will offer cheaper deals which you will not find in-store. They are also likely to offer you cut-price deals if you buy in bulk which if likely if you are purchasing them for your workforce.
