subject: Real Time Driver Management [print this page] When shopping for courier delivery software, you are typically just bombarded with all of the various features the software offers. It is important to think not just about what the features are that you're being offered, but what actual benefits those features are going to bring to your business. One of these features which can be particularly beneficial to you is something called real time driver management.
Real time driver management is a tool that allows you to track each driver individually, and both evaluate and eventually improve their performance. This is a very valuable tool to a courier company, because the success of a courier is all about the details. By being able to track drivers and improve them on a case by case basis, you can allow the focus on the tiniest details to add up to an overall much more efficient and profitable courier company.
Driver management tracking is implemented through GPS tracking. The software will follow the routes the driver takes and log it into the system. This allows the courier company to judge driver speeds, route choice, and idle time on their vehicles. This is very valuable information for a company performing driver evaluations, as it lets them instruct drivers on how to improve their efficiency. This leads to faster deliveries, and less expenses faced by the courier company in the face of reduced fuel cost and less driver time spent on each delivery.
Real time driver management also gives the courier companies the tools that they need to dispatch their drivers in the best fashion possible. They can pull up a map of where their drivers are located at any time, and use this information to dispatch the best possible driver for a given delivery request which comes in.
This is an important feature of driver management, because with it, couriers are going to be having their drivers make pickups in much less time. It is tools like this which allow courier companies to offer many of the services that their customers appreciate so much, like one hour delivery.
With the real time GPS tracking that is enabled in order for software to offer these driver management features, comes the ability for customers to also track their packages via the GPS. This is another, related feature that is usually built into the software. Customers can typically access this with their reference number through the courier's website.
