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subject: How To Use Computer Monitoring Software To Check On Employees Performance [print this page]


Workplace privacy has grown into a major controversial issue in recent times because nearly all states today legally sanction employee monitoring. Sophisticated technological innovations have led employees to come under surveillance both at the workplace and even outside the premises. Such workplace monitoring is seen to be crucial in maintaining daily business operations to avoid low work ethics. Losses due to employee theft and lawsuits are costing companies heavily. To curtail this, employee monitoring is being encouraged. This move is advantageous for employers and employees alike.

In larger businesses, there may be a special department assigned with the task of employee monitoring, but for smaller corporations, this may not be cost friendly. These small firms then use software programs to monitor employee performance. Today, employees can be monitored through various electronic monitoring means, something that employees have come to loathe. Most employees do not wish their every move to be watched and analyzed by their employers. Lack of laws for employee protection and technological abuse by employers have led to a widespread concern for employee privacy at the workplace.

Computer monitoring software can come in different types and enables the employer to check how accurate an employees performance and keystroke speed are, especially for those involved in data entry work. A video display terminal can be used to show the number of errors an employee is making every hour, the typing accuracy, the number of jobs being done, and the rate at which employee transactions are being made. This naturally helps management to maintain employee performance records that are used in appraisals later. Computer monitoring also discloses the time an employee has spent away from his or her computer. Besides, the employer gets a peek into what is stored in the employee PC terminals and hard drives. This lets them maintain close tabs on workers, and employees in turn can also benefit from access to this data to upgrade their own performance.

Things To Remember When Selecting Your Computer Monitoring Software

Go through reviews of employee monitoring software to come to a decision. Experiences of smaller entrepreneurs can be useful in making your own decision.

Find out how the software can be useful to your business operations.

Find out how easy it is to install the software and maintain it.

Examine whether it is possible to install the software on a server or if it must be installed separately at all workstations.

Determine whether the installation can be kept discreet.

Ask if support can be easily obtained in case a need arises.

Installing such employee monitoring software at the workplace is easy because all you have to do is inform your workers that their workstations are being monitored. This move is justified because employers have a right to know how company resources are being used in order to minimize losses. But, employees practicing this must have clear rules as to what they will be monitoring. Today, there are plenty of software monitoring programs that can be downloaded according to your needs and preferences. The key to success in any office is learning how to monitor employees and keep abreast of everything that is going on in the workplace. Advantages of such programs are more than obvious, and the greatest benefit is that they are easy to install and can be kept secret. These programs maintain a log of all the keystrokes being typed in a PC, chats, e-mails, and instant messages, which can be reviewed from the employers PC via a server.

by: Jane M Dawson




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