subject: If Something Is Shipped To Me Cod, Can I Refuse The Shipment? [print this page] COD shipping is not used as much as it once was, but it is still an important tool in the arsenal of any company looking to provide the absolute best in customer service. The only difficulty is, that if you have a Houston courier service bring you something on a COD basis, the package may show up and there could be something wrong with it. The good news is that the law entitles you to refuse any package which is sent to you on a collect on delivery shipment.
When something is shipped to you on a COD shipment, you legally always have the right to refuse to accept that shipment. The entire premise of a COD shipment is that you haven't paid for it when it is initially shipped to you. Instead, you pay for the product after it arrives. The reason the law allows you to refuse the shipment is to prevent you from being obligated to pay for something which is not in line with what you originally ordered.
There are a number of reasons that you can, and should, refuse something which is sent to you COD. For example, if you order a product and it shows up and is the wrong color, the wrong size, or in any way a product other than the exact one which you originally ordered, then you should absolutely refuse it. Also, if you feel that the product was misrepresented to you by the selling company and that they have engaged in false advertising, again, you should feel free to refuse your product.
You shouldn't refuse a COD shipment just because you have suddenly decided that you don't want the product. Many people do this, and are legally allowed to, but it is an abuse of the system in many ways. What you also need to realize is that no company is required to provide COD shipping to you. If you like having this option with the companies that you shop from, then you should be sure to only refuse COD shipments with good reason, or they may simply decide to no longer provide you with the choice to order COD goods from them.
Remember, you always do have the right to refuse a COD shipment. The general rule of thumb is that if the item arrives damaged, or not as promised, then you should feel free to refuse to accept it.
