subject: Really, What Is Six Sigma? [print this page] Six Sigma is one of the biggest names in the business world, yet many people do not even know what it is. Some think it's a slogan, a cliche, or some kind of secret society, but in reality Six Sigma is a disciplined process that helps companies to improve their products and customer service levels to near perfection. It is a gradual process of improvement in results over time. But where does the name Six Sigma come from?
Well, to start with Sigma is a statistical term that is used to help determine how far something deviates from perfection. The Six comes from gradually improving results and decreasing the margin of error down six different times to help further bring the results as close to perfect as possible. Six Sigma works to help companies assess and figure exactly those changes that they need to make to help attain six sigma quality, which essentially means a product or service that is as close to perfection as is possible.
Six Sigma At its core is a couple of key concepts including the evaluation of the most important factors for the client and determining the defects that cause the change to the overall customer experience. Looking more closely at the process, Six Sigma strives to achieve the best possible results for their clients, improving their overall experience and improving the performance and profitability.
In order to really understand Six Sigma and how it will benefit your company it is important to complete a certification course in Six Sigma so that you will fully understand and be able to implement the principles appropriately. This training should be gradually given to all employees throughout the company either by attending classes or seminars or by taking an online seminar. Everyone is involved on all levels with Six Sigma so training is imperative and coaching should be the follow up to help ensure that everyone is on the same page when integrating the principles into your business structure.
Remember that Six Sigma is one of the top real tools to use in your business and the best companies in the world have incorporated these principles into their business with amazing results. Companies like Motorola, GE, Honeywell, Sears, Whirlpool, 3M just to name a few are companies that are working on Six Sigma program and use it to improve their corporations.
