subject: Transformation and sustainability complement the cloud in managed services Market Research Report [print this page] Business leaders are calling on CIOs to deliver more responsive IT services at lower cost. The solutions proposed by most IT service vendors involve not only legacy modernization, but also transformation from discrete operational silos in the data center to an orchestrated, cloud-like infrastructure in which workloads are matched to the most appropriate delivery platform in terms of robustness, risk, and cost.
Regarding sustainability, organizations will expect CIOs not only to account for IT's carbon footprint, but also implement systems and software that undertake the "carbon accounting" for the whole enterprise. In addition, IT has an opportunity to demonstrate its ability to offer alternatives to existing carbon-heavy business or consumer practices. Part of that will be the ability to support smart workplaces and unified communication and collaboration tools in the workplace, wherever that may be.
Lastly, as the hype subsides, customers and suppliers will come to see the cloud as an alternative mode of IT service delivery one that complements enterprise IT and managed services rather than replacing them. The cloud is part of IT's journey to a more service-like operation. The integration of cloud services alongside existing managed services will require automation and orchestration to match workloads and services to the appropriate delivery platform.
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