subject: Parcel delivery services, how to increase you eBay feedback rating [print this page] In recent years, setting up an eBay store has proved a popular way to make money for those without physical office space or those not wanting to brave those cold Saturday afternoons on a market stall. The online auction site can provide sellers with an almost instant, captive and huge customer base and potentially very high visibility, something which other online auction spaces or even physical stores could struggle to bring you in the short term, meaning David can fight Goliath from day one. This has attracted many people to take to the practice of eBay retailing full time, with many entrepreneurs becoming millionaires in the process. These success stories have convinced existing businesses to turn to the site as a peripheral revenue stream, whether this be selling excess stock or even selling old office equipment to recoup some of the initial outlay, all in recognition of the power of online retailing.
Trust in a seller is a key factor for online buyers, who want to make sure they are getting what is being described and what they are paying for. Building up a respectable feedback score can be a cornerstone in building a reputation for good service, gaining repeat business and increasing confidence amongst first time buyers. The difference between an 85% rating and a 99% rating could make all the difference between two sellers selling the same or similar goods when it comes to the point of purchase.
Ensuring good communication between the seller and the buyer is an important factor towards receiving a positive feedback score, a customer will usually not mind a delay as long as they are kept informed and aware of any action to be taken going forward. This kind of communication can help the customer feel that everything is being done to get that product to them as quickly and efficiently as possible.
Making sure your parcel arrives on time can be another and possibly the key component in a buyer leaving positive feedback. A reliable courier is always helpful for quality of service and most of all peace of mind. A problem in transit causes problems for the seller even when it isn't their fault, so choosing a thoroughly reliable courier could be important for your feedback rating; there are many private delivery services in the market thriving where the traditional postal services have fallen behind the standards required for modern day business. A parcel can be sent to any city in the world in a couple of days which would have taken weeks only a few years ago. A private delivery service often prove a better option for quality, speed and value of service, and leave the traditional postal methods in their wake with modern day techniques. Shipping a parcel through one of these couriers could be the difference between a positive and negative feedback score, making it a must for a thriving business trying to build a reputation in the market.
