subject: Can Courier Software Automate Scheduled Orders? [print this page] Courier software remains a bit of a mystery to those who don't work in the industry. Despite our often incomplete understanding of how this technology works and what it does, courier companies often promote their services based on the software that they have to make available to their customers. That is why it becomes useful to get a much clearer picture of what courier dispatch software can actually do, such as whether or not it can automate scheduled orders.
Automation is always the key of courier software. Automated processes result in two things: saved time, and reduced errors. Those two things both result in saved money. That is why automation in software is such a key element, and something that courier companies and their clients should be looking for in the available courier software.
There are courier programs out there which can help to automate the ordering process in many ways. For instance, when a customer places an order online, there are programs which can automatically queue that pickup up to the most appropriate driver. Many couriers prefer to keep a human element in this process for when judgment calls figure into the dispatch, but scheduled deliveries which have been previously arranged are a different matter.
Scheduled deliveries are great, because everything is predetermined. This makes them perfect for software to analyze and arrange in the most efficient matter possible. There are courier programs out there which do a great job of automating scheduled services. When this reduces the time that a courier company has to spend arranging these deliveries, it means that they are running a more efficient organization. This helps to keep their costs, and prices lower, which is something that you should always be looking for in a courier company.
The other great thing which is accomplished by automation is that it reduces the possibility of error. If you talk to people who received scheduled service from courier companies in the days before most of these types of operations were run by computer, you will hear numerous stories about scheduled deliveries being late, pickups being late, or deliveries being forgotten altogether on certain days. With the automation and features like electronic driver dispatch, a courier company can be sure that scheduled deliveries are always made, and that they are made in a timely and efficient manner each and every time. Some courier software also has great features allowing you to pause and resume scheduled service easily as required.
