subject: Preventive Maintenance- Remote Software Monitoring [print this page] Remote monitoring is a technology which is used to assist and provide customer support to reputed organisations from a remote work location. This service is currently used by few of the most well-known organisations around the world. The procedure of remote system monitoring has facilitated several leading service providing companies. These companies have not only been successful in rendering unparalleled customer support services but also have achieved outstanding profits.
Remote monitoring, the most widely used system under preventive maintenance is popularising at a fast pace in the IT sector as its service cost-saving feature is bringing huge benefits to the companies. The foremost thing you require learning is operating the Remote Desktop features which will actually help the system to connect to a remote location. Once this software has been properly configured, remote monitoring can begin functioning.
Enable the features of Remote Desktop in your office or home computer. If you have the administrative rights to your computer in which you are installing the Remote Desktop you can activate the features. Facilitate the remote device monitoring assistance on your computer by following the instructions listed below-
Click on the Start menu and select My Computer
Right click in your mouse and select Properties where youll see the information related to your PC
Click on the Remote tab and view your present settings to verify your Remote Desktop configuration
Once you are done viewing the details check in the option that will enable other users to connect to your machine remotely
Press the Apply tab to save the current changes into your computer
This completes the installation process. But you are yet to choose the source for receiving the facility properly. Hence you require allowing the remotely located users to access your computer. The users can be added manually with the help of a special permission list which is an inbuilt feature of the Remote Desktop. Check the configuration and ensure that you have selected the remote users. Once you are done checking all these you are ready to initiate a link with a remote machine so as to receive the remote monitoring assistance.
To do this, click on the Start menu and choose Accessories; click on the Communications folder; inside the folder select the connections for the software. The program will open in about a few seconds where you would have to enter the IP address of the remote machine. End of all press Connect. A small window will appear to get your username and password. Fill up these details and start getting remote assistance in your PC.
