subject: Interviewing Freight Companies For Stable Partnerships [print this page] Businesses that deal with retail or manufacturing must have a reliable form of getting inventory from one point to another- and without inflated costs. Picking the right freight delivery service can help save on costs, and also help pick up services and dedication to satisfaction other freight companies don't have.
The first question should be what kind of history the freight logistics service has with your type of product. Some companies might be more well suited for food freight, while others only have operations for non-fragile items. Freight services can be highly targeted, so it's important that you can judge which company will be able to move your products the best.
Some things are mandatory: such as cargo insurance. The cargo insurance offered by the freight service shouldn't be overpriced, and should be able to cover the majority of the costs of products if they are damaged. Full coverage insurance is nice for expensive products such as electronics. Ultimately, insurance is about breaking even or even making a profit from products even when they are in an accident.
Don't get too far in before asking for a rate sheet. A rate sheet should be able to describe the cost of using the freight service: both any hidden fees and obvious fees. The rate sheet doesn't have to be completed. Some services deny access to one because not all variables are accounted for. If that's the case, politely ask for a rate sheet that is as accurate as possible.
Outsourcing an operation to another company requires trust. This trust can mean many things, but primarily the company outsourcing the business trusts that the logistcs service will stay in business and handle the logistics until otherwise needed. That's why new freight companies aren't trusted so much among large businesses. If the service were to disband, it would put the business using them into chaos while they scramble to find new solutions.
Local freight services don't always have the best prices. Those nearby could be more cost effective, but also be sure that the company is familiar with the area and the route you intend on taking your products. A company that is forging new territory could make mistakes in the process of learning new routes and locations. Sometimes extra expense for local companies is worth the money.
In Conclusion
Moving inventory is serious business. Don't give your business to the first company you see, and don't make a decision the same day you go to a consultation. Take your time in determining which company best deserves your business.
