subject: What Customers Think About Safaricom [print this page] What will a customer expect from a telecommunication company? Obviously seamless services and excellent network connectivity with tariff plans that well suit the pockets! Safaricom offers a lever of service beyond the expectation levels of its customers at the same time maintaining high standards of quality. The Safaricom quality service is well evident in every sphere of its deliverance of converged communication solutions right from voice, video to data requirements. With the online phenomenon serving as a platform for customers in every segment voice their opinion, leave their comments, narrate their experiences, Safaricom Customer Views also find their way in the web world. These customer views well corroborate Safaricom's rapport in Kenya as a leading mobile network operator. As per a less than a year statistical record, over 12 million subscribers are tagged to Safaricon and the count is increasing by the day. This again speaks volum about the Safaricom quality of services! The major cities of Kenya like Nairobi, Mombasa, Kisumu and Nakuru have more users compared to other cities.
Various aspects of the services offered by this communication honcho in Kenya are delved into in the Safaricom customer views. For example, no other company could provide broadband high-speed data with such efficiency as Safaricom. With its countrywide network, it is the only network to provide the same through its 3G network, Wimax and fibre. The ease of staying connected to the world the Internet way is well facilitated by Safaricom, earning it a name in the good books of its customers in no time as is evident by the Safaricom customer views on web. And the Safaricom quality of broadband services is at par too.
With headquarters at Safaricom House, Waiyaki Way in Westlands, Nairobi, Safaricom maintains nationwide dealerships so that customers across the country have access to its products and services. The company leaves no stone unturned to deliver superlative quality services; this is why users always gesture with a thumbs up' for the Safaricom quality. Once you become a Safaricom user and start availing the advantages, you will know the difference!