subject: Hisense Air Quality Issued A Pungent Smell Of The Countryside Appliances Worrying [print this page] Home appliances to the countryside Home appliances to the countryside
A good thing, friends of farmers may benefit heart is glad, but if the product quality can not be guaranteed, it became the "heart." Miss Lee has had the consumer network to reflect the Chinese economy, she bought a
Hisense
"Countryside air," Who knows installed found that air conditioning is always an issue pungent odor.
6 the end of Miss Lee and Tajikistan in the medium and large electrical store to buy a letter of air across the Taiwan Strait. "At that time engaged in energy-efficient air-conditioning special event, I think that air conditioners are two energy efficiency, when the detailed advice on just about power consumption and cooling side of it, did not consider its quality. But it is also bringing home appliances products, I feel sure that government subsidies of home appliances better, more quality assurance, did not think there is such a problem. "
Miss Lee, early in July in the 8-year-old daughter's room to install this air conditioner, installed some odor, the taste of pipe was simply speculation. Since the air conditioning can be installed after the daughter's room this unit has been difficult to eliminate unpleasant odors, usually only the doors and windows open air. She also specially made for this test, the room doors and windows at night to her daughter off tight, and do not use air conditioning, the room opened the next day, immediately asked the that can be pungent
Plastic
Taste. "Feeling is very stimulating chemical taste, most people have no way to endure, and I dare not let her daughter sleep in there."
7 20 date on which she made customer service Hisense national unity, hope and technical personnel onsite inspection and solve the problem, because she considered the air quality problem in the production of materials. Staff responded that the previously experienced similar
Complaints
Some batches of air-conditioning this phenomenon occurs, the situation would have been better over time, promised to arrange a time onsite inspection. "But what the specific causes they can not tell, promised to come home to see, but no reply a month later, so hot I can not off the air conditioning!"
Reporter contacted on the matter specifically Hisense Group, which associated the brand department official said, Hisense Air Conditioning internal and external materials have passed the national
Environmental protection
Standard, not a taste of this phenomenon occurs. "Plastic taste can not, because the air inside the little plastic materials, should be caused by external conditions."
According to him, Hisense Air Conditioning rural areas currently cover more than 30 provinces and autonomous regions, and is one of the products of popular countryside. In Beijing,
Zhejiang
, Hubei, Sichuan and other provinces and cities in key areas, first quarter sales were up more than 100% over the same period last year.
Policy Interpretation: after-sale home appliances to the countryside
Service
Have to go to the countryside
, According to Commerce Department data show that, as of July 26, "home appliances to the countryside," the cumulative sales of nearly 16.3 million units all kinds of home appliances, the amount of 28 billion yuan, while rural areas since February across the country since the appliance sales Monthly growth significantly, the average growth of the chain more than 40%, the initial apparent policy effect.
Appliances to rural areas of the
Huimin
Policy on consumption is not strong majority of the farmers is good news in terms of friends, but in actual implementation, they can not effectively enjoy the benefits? Product quality and after-sales service is the biggest problem.
Currently bringing home appliances and other benefits of agricultural activities, the quality of disputes arising mainly three aspects: First, some companies and dealers were qualified by "bringing home appliances," the machine, shoddy, full of new with old triggering the quality of dispute; Second, some "Li Gui," business and dealers selling counterfeit ride "to the countryside home appliances", "countryside car" caused by the quality of dispute; three formal channels for rural consumers to buy from the appliances to the countryside , go to the countryside after the car, the product quality or service quality disputes arising.
In addition, because many of our rural areas, transport facilities, home appliances appliance repair services businesses is a great challenge. Technical support and maintenance services for high cost, and sometimes difficult to achieve after-sales service network of a single enterprise-wide coverage.
Appliances to ensure the quality of the countryside, and earnestly safeguard the vital interests of farmers, the State Administration of Quality Supervision had issued a circular in February quality supervision departments at all levels to deploy appliances to rural areas of product quality supervision, to bringing home appliances products , successful enterprises and the implementation of home appliances to the countryside for the regulatory focus on rural areas, and to take to strengthen supervision and inspection, to urge enterprises to strengthen management of the five quality measures.
Hisense Air Quality Issued A Pungent Smell Of The Countryside Appliances Worrying
