subject: Appliance Repair Industry And The Manufacturers And Distributors The Three Pillars [print this page]
Appliance Repair
Service is no longer a document nobody knows for sure. December 14, 2005, the National Development and Reform Commission issued a formal "home
Electricity
Device price tag that provides maintenance services "(hereinafter referred to as" Regulations "), on the home appliance maintenance services
Operate
Are not marked price, or for the price of fraud, by the competent authorities shall impose administrative penalties. The "rule" from January 1 next year, come into force.
"Provides" clear requirements, the operator engaged in home appliance repair service must implement the provisions of marked price. Clearly the price of the content coverage is very broad, including service projects (including inspection fees, repairs, home maintenance services required site service charges, etc.), charges; repair accessories,
Spare Parts
The name, origin, specifications, price units, retail prices.
"Rule" show, a service appliance repair services can be decomposed into multiple projects and standards, each item should be clearly marked and standards, prohibition of mixed bundling pricing or tying. Not in the price, the collection of any costs not specified.
An appliance repair industry to the "Daily
Economic News
"Said a long time, appliance maintenance, quality and price are not a unified standard, usually formulated by the parties through negotiation, the market of extreme disorder. "Require" the introduction of arbitrary charges on the appliance repair industry, arrived to play a certain
Make
Available, price disputes in the event of a legal basis.
But he said that really upset a lot of appliance repair industry is blossom everywhere in "black shops", they generally do not vote or any receipt by the development, no business license, the ratio is relatively high.
Even regular maintenance service department, status is also quite worrying. According to a survey conducted by Association of home appliance repair, appliance repair industry, private enterprises accounted for more than 8 percent, the country's service maintenance department revenues of less than 200,000 yuan accounted for 59.9%, sales area of 100 sq m accounted for nearly 50%. Consumer satisfaction with quality of service outside the warranty period and only 18.24%.
The same time, the source said, appliance manufacturers maintain that a regulation is almost a mere formality, but also caused a major cause of maintenance of the market chaos. He explained that the current
Appliance service
There are two main ways: First, manufacturers commissioned service business repair station; second factory
Investment
The establishment of service stations. But under the supervision of cost constraints, manufacturers can not fully grasp all the details of each service, creating regulatory loopholes.
"Daily Economic News" learned from the Association of Chinese home appliance repair, Fortunately, our "appliances service" national standard by the National Appliance Standards Committee for approval by the State General Administration of Quality Supervision, Inspection and Quarantine, the year promulgated during the year is expected.
Data show that China's household electrical appliance repair market is currently estimated at 10 billion yuan initially, appliance repair industry may get rid of subordination to and appliance manufacturers and
Dealers
Tripod.
Appliance Repair Industry And The Manufacturers And Distributors The Three Pillars