subject: How To Recover Quickbooks 9 Database Error: unable To Update Payroll [print this page] QuickBooks is a business accounting software developed and marketed by Intuit Contents. It provides several components to manage the financial aspects of our business such as company, employee, items, vendors, services, customer, etc. All such information is saved in a proprietary database file called QBW, which can sometimes get corrupted thereby disabling you from accessing important financial data. Such corruption scenarios can occur due to various reasons such as virus infections, power outages, header corruption, bugs in the operating system, etc. In such cases, you should repair the QBW file using in-built repair methods. If you are unable to perform QBW repair, then you should use a third-party Intuit QuickBooks recovery software to recover and repairs corrupt QuickBooks file.
Consider a scenario where in you are working with QuickBooks 9. In this, you are trying to update the Payroll, but fail to do so. This error message is displayed as a result, that is:
Failed to get Universal Agent Version. Files needed to update QuickBooks are missing. These files could be deleted or corrupt.
Cause:
The only cause of this situation is that the QBW file has corrupted.
Resolution:
To resolve this situation, you should recover the QuickBooks database file. To do this, you should perform the following steps:
Exit QuickBooks.
Click the Microsoft Windows Start button and select Control Panel.
Double-click Add/Remove Programs.
Select QuickBooks from the list and click Change/Remove.
Click Next in the QuickBooks Installation window.
Repair in the QuickBooks Maintenance window and click Next.
Click the Repair button and wait until you can click Finish in the QuickBooks Maintenance Complete window.
Start QuickBooks.
Run the payroll again. It should work fine now.
However, If the problem is persisting even after performing the aforementioned recovery steps, then you should use a third-party QuickBooks file recovery software to do the needful. Such read-only tools recover QBW database without overwriting them using fast yet sophisticated scanning algorithms.
