subject: Telemarketers Are Getting Better At Ruining Dinner [print this page] You just sat down to eat dinner after a long, hard day at work. There is a steaming pan of lasagna sitting on the table waiting to be eaten by you and your family. You are just about to take the knife to it and scoop out the first piece when the phone rings. Without a doubt, you can guess who it is. Who else in this whole wide world would want to ruin such a bliss-filled moment such as this?
You probably were able to guess it, too. It is those telemarketers again. Somehow they always know when dinner is starting. And, because they are forced to be sitting at work in a small cubicle of a bland room lit by florescent lights that are sucking their souls out, barely making minimum wage, they do not care that they are coming between you and your hot lasagna.
I bet you would love to hear that those telemarketing pests are actually getting wiser and more efficient in their methods of destroying your dinnertime. In fact, now, thanks to predictive dialing software, one John Doe telemarketer sitting at a desk in Connecticut can not only ruin your dinner, but probably the dinners of everyone who lives on your block and more. Predictive dialing software automatically dials a list of telephone numbers in sequence and screens out no-answers, busy signals, answering machines, and disconnected numbers while predicting at what point a human caller will be able to handle the next call. If you actually feel so inclined to put down your knife, get up from the table, and pick up the phone, your call will then be transferred to an available agent, and the pestering will begin.
Predictive dialing software, however, is both effective and efficient for the companies using it. It saves wasted time that the human employees spend sitting on the phone waiting for an answering machine to kick in so that they can hang up. And you know the old, and true, saying that time is money. Hypothetically then, with predictive dialing software, the company should be making more calls that lead to sales or action, thus boosting profits.
So, if you are a company owner that relies on telemarketing or regulating a large amount of outbound calls, predictive dialing software is great for you. If you are not such a person, and you are sitting down to dinner when the phone rings, do not get up. Sink your knife into that lasagna and eat up.