subject: Doing It Right: Using Heavy Parcel Courier Services For Your Special Deliveries [print this page] Lets face it: theres about as much public confidence in a mainstream parcel delivery service as there is in the government. Weve seen it all before, too much and too often. One guy says it was delivered, another guy says it wasnt and then the thing turns up in the back of a completely different van, smashed half to pieces and covered in mud. Well, theres an alternative, thankfully (in this modern world theres always an alternative, if you look around the Internet for a while) privately run heavy parcel courier services. The little guys, taking on the big guys and winning.
The advantages of using a small firm to carry out courier deliveries are enormous. First, and most important a small firm simply doesnt have the room for manoeuvre that larger companies do. And in the world of parcel deliveries, room for manoeuvre often translates to space to lose stuff in. With a more compact delivery firm, there are simply fewer chances for ones parcels to go missing. Second, smaller parcel courier companies tend to be friendlier and easier to contact than the big boys. Again, a function of being compactly sized: a firm running a few trucks doesnt need the tortuous telephone inquiries system that a multinational company requires. And that makes it a lot easier to talk to an actual person, in the unlikely event that ones parcel does go missing.
Heavy parcel courier services, in particular, have a third (and appropriately huge) advantage that you just wont find in your average, run of the mill big name delivery company. Employees that are actually willing to lift things. Anyone who has ever tried to ship a large or awkwardly shaped item using a normal courier knows exactly what we are talking about here. Some huge guy turns up at your house and point blank refuses to pick your package up in case he injures himself. Not insured, he tells you, which is basic industry speak for cant be bothered. So you give yourself a hiatus hernia doing it yourself and then your package gets lost or broken in transit anyway.
Using privately run heavy parcel courier services sidesteps all of that nonsense. A smaller company is normally still very much aware that good business requires actually making your customers happy: all a person using private courier services has to do is tell them in advance that the package in question is heavy. The right number of guys (or gals, for that matter) will turn up to do the job all the sender has to do is sign for it, and wait to hear that it has arrived safely at the other end.
Frankly, its about time the big guns sat up and took notice. Though if they dont, the little companies, who are actually doing heavy parcel courier services properly, will eventually take all their business. Serves them right.
