subject: Maximize Your Efficiency By Using An Automatic Medical Assistant [print this page] Whether you have the best medical clinic in town, or you are just starting, your patient base may be more or less solid. You will find that, in both cases, managing dozens of patients is no easy task. The truth, waiting long makes everybody uncomfortable. This includes your front desk receptionist who must always be calm, relaxed and kind to your patients.
A long line at your health clinic is good, but this line often creates a nervous atmosphere for your patients, your medical staff as well as your administrative secretary. In this situation your office secretary happens to be the individual in the office who needs to be calm, precise and efficient at all times. Let us analyze these two different situations. In the first situation, you medical office happens to be one of the most in demand practices available in town and nearby places. A line of patients always pile up in your office everyday. Your administrative assistant is very busy you end up deciding to get another medical assistant to help your trusted current staff. Now there is always another extra hand available to entertain and assist patients, answer patient calls and reserve client appointments.
Doing so and maintaining multiple medical secretaries, however, means having to pay more salaries, more taxes. In the long run, as your practice continues to grow, adding just one or two secretaries won't be enough.
You also risk having your medical clinic end up looking like a call center. Imagine dozens of people waiting in line while the office assistants struggle to reschedule everybody's appointments just because someone missed their visit without notifying the doctor.
This atmosphere is not conducive for your patients as well as your medical practitioners. A chaotic atmosphere like that will most likely decrease your patient base and the quality of the service you offer your clients may also degrade. Would you like to risk your hard earned reputation just like that? We believe that you do not. A strategic way on handling your patients and your schedule in the most cost efficient way without compromising the quality of service your practice offers is our advice.
This is now possible thanks to the automatic front desk receptionist, a medical software system that has been designed to replace up to four receptionists. Of course, we are not suggesting you get rid of your current administrative assistant, but you may cut down on additional costs by making use of the many services offered by the administrative assistant.
A requirement for having a backup medical secretary and one of the basic tools of any business now, is to setup a website for your health center. With a website, you can take advantage of the innovative services of a virtual medical receptionist including the appointment scheduler, SMS and email appointment reminders, custom web forms, automated calls, and more.
Getting a virtual receptionist will also allow your patients to use some of your services without having to visit your clinic in person. They can create, edit and remove appointments sign up with your medical practice and all that without having to leave their homes.
Getting a virtual receptionist will also allow your patients to be in good hands during and beyond your medical office hours with or without your medical staff around. This is a definitely an edge over your competitors.
Thanks to the automated medical secretary, the medical front desk won't be busy anymore. One administrative assistant will suffice and, because most of their tasks will be performed by a medical software system, they will be more relaxed and your patients will surely sense the change.
