subject: New Human Resource Manager of Royal View Resort [print this page] She has much experience of many hotels like Putaraksa Huahin, Dusit Laguna etc. The first thing that she would like to do to every employee is orientation.
Orientation is for make all of employees surely understand in our regulation of the hotel. Therefore, if everybody in the hotel understands the regulation of the hotel it will be easily to make all of employee to do the right position and the right thing and make the best of service to make high satisfaction to the customer.
Besides, the important that she needs to emphasize is the right thing to do when compare to the Law of Labor. So all of employee who work in the hotel will sure that their will received the justice and fair welfare to every employee. The owner Mr.Panthep Chanprasiti believed that the best welfare for employee will link to the best service to customer also.
Therefore, owner will appreciate this point and we need high satisfaction to the customer. So, the welfare to the employee will be to be the best of leading 3 stars hotel. To be making a service to be leading 3 stars hotel in Bangkok. The orientation for all of staff will be emphasize on dressing code, all of employee will have the best of dressing like 5-stars hotel.
Also, the manner of staff will be training by human resource department to be one of the best hotels in Bangkok. Now, Royal View Resort want to upgrading to be the leading of 3 stars hotel in Bangkok. Therefore, all of service needs to be improving. Some have been improve already and some are in the process.
I believed the customer who have been stay at Royal View Resort and come back again will see the big change of our hotel like the quality of service will be upgrading. Also, the hardware in the hotel will be upgrading also. Besides from orientation human resource manager will emphasize on training with all employee by emphasize on the manner with the customer. Therefore, if you are the old customer you will see big change of our hotel.
Manner of the staff will like the SLH (small-luxury-hotel) for sure. Therefore, I would like to invite you to visit the new improvement of the hotel to see the different.
And that is not at all, this is just the little part of improvement. Royal View Resort still progress in advance and I believed that we will be one of the best hotels in Bangkok for sure.
