subject: How To Avoid Dodgy Van Dealers [print this page] Many people hate shopping for a new or used van, simply because of the stereotypical salesman. The high pressure, smarmy, dodgy and generally untrustworthy characters of imagination do exist in this world. Over the years they have gotten better and concealing themselves in plain sight. They don't always appear, to the eye, to be the stereotype, but underneath all that wool, they are a wolf.
How can you know? How can you tell? Well, honestly it is hard to be sure; but don't give up hope there are red flags to watch for. Not all van dealers are unprincipled manipulators, so don't treat them all like they are. Just because you notice one of the following red flags doesn't mean that you're in a bad place, just be aware. However, if you notice multiple red flags from the same place, you might want to tell them to bugger off!
Red Flag #1
If you are looking at a van with the salesman and you ask a specific question (like how many previous owners) and the salesman seems unable to give you the information, it is a red flag. It could be that he doesn't know and doesn't want to appear dim, or it could be he is trying to hide something. Just take note.
Red Flag #2
When leaning heavily towards purchasing a particular van, but haven't made up your mind and the salesman offers a discount that is only good 'right now' and he won't give it to you tomorrow, it is a red flag. This is a psychological tactic to manipulate you into buying immediately based upon the emotional idea of saving. It is considered a high pressure tactic that you should avoid. Often, the salesman will say he has to check with his supervisor in order to offer such a discount, so if you are angry with the terms your anger can be directed towards the supervisor 'back in the office'. Most reputable van dealers will not engage in this tactic.
Red Flag #3
Hidden costs are a big red flag. If you can't get a solid answer on the final cost from the salesperson, then you might want to reconsider buying from them. Think of it this way, they sell vans for a living; they know all of the associated costs that go along with that business. If they 'can't' give you a reasonably close estimate to the final cost, then they are probably hiding something.
Red Flag #4
Almost all van dealers will let you take a van for a test drive. If they do not, there is probably a reason. The van may have some serious problems that they don't want you to notice until after the sale is final.
Red Flag #5
If the salesman keeps pushing you to other models or makes other than the van you want, it is a red flag. There could be many reasons for this like: higher commission, prejudice, personal taste and etc. Whatever the reason, remember that you are the customer and you get to decide for yourself which van you want to buy.
There are plenty of other Red Flags that could be listed. Take these and add your own to them and you will be sure to find a dealer that not only wants your business but also values you as a person.
