subject: What Separates Small Couriers From Fedex? [print this page] If you live in Miami and you've decided that your business needs a full time courier company, you're going to have to make one basic kind of decision. This is the choice between a company like FedEx, which is globally recognized, and using a smaller Miami courier service. In order to be able to make this decision though, it is important that you can see what the differences are between the global leaders in the courier industry and the smaller, locally owned operations.
FedEx and the companies like it are enormous in their scope. They have offices all over the globe, and are brands which are recognized almost everywhere. This scale means that they are uniquely suited for performing some tasks. Generally speaking, the times when these companies are going to be best are when you're shipping across a network that is similar to theirs, which is to say that you're shipping worldwide. These are the companies that are equipped to be efficient and organized international couriers, and if that is what your shipping requirements are, then a company like FedEx might be the best one for you to be doing business with.
When you're dealing with a smaller courier, what you're likely to get is an attention to detail. Smaller couriers have a much easier time getting to know their clients. This can make them better problem solvers, and a company that is more focused on actually building a business relationship with yours. If you're working in a type of company that likes to work closely with its partners to build strength, especially locally, then a smaller courier company might be for you.
Price is also something that is going to divide these two types of companies. Relating to one of their other strengths, a company like FedEx is likely to cost much less to ship with when you're shipping internationally. That is because the smaller companies are likely going to have to contract any international shipping request out to a company like FedEx anyway. On the other hand, smaller local shipments are often going to be more competitively priced by a smaller company that has less infrastructure costs.
The type of courier company you use is not going to be a matter of which is better. They both have their strengths. Instead, it is going to be a matter of assessing what kinds of shipping needs your own company has, and matching those against the right type of courier.