subject: Call Center At India: An Ideal Place For Offshore Call Center Services [print this page] India is perfect and one-stop solution for all call center services to companies to set worldwide. India become ideal outsourcing destination, because of its numerous advantages such as 24/7 working methodology, quality oriented and dedicated young man power, multilingual agents.
Why offshore companies comes to India for call center services:
24x7 quality customer support
Wide range of outsourcing services providers
Advanced and technological infrastructure
Highly skilled and multilingual professional agents
Fast market response
Time-zone and currency advantages
Benefits of hiring an Indian call center, which is just right for your business needs can increase your sales and profits by reducing the cost per sale. Indian outsourcing company generates leads. And also increase the list of satisfied customer by revolving their complaints and providing them 24x7 hours live customer support. Outsourcing to India your business can save around 60% on cost of your entire projects.
There are following types of services provided by a standard call center:
Inbound call center:
Technical support solution
Live help desk support
Order taking
Phone answering
Claims and order processing
Outbound call center:
Sales lead follow up
Lead generation
Appointment setting
Market research
Information gathering
Direct Sales
Telemarketing
Inbound telemarketing
Outbound telemarketing
Customer Support services
Product and services announcement
Other support services
Remote Receptionist
Dealer Locate
Technical Support
Email management and chat support
With vast infrastructure and young calling agents, Call Center India delivers all kind of call center services as per your business needs with maximum benefits.
