subject: Postage Meter Machine - Frequent Issues You May Confront [print this page] Postage meters are useful handy tools for businesses that ship packages or letters to customers on a regular basis. By metering envelopes and parcels with correct postage, businesses save a little on each shipment, adding up to a good sum. Frequent trips to the post office don't take up your time as rolls of stamps are no longer needed. E-commerce websites and mail order businesses benefit greatly from them because of their convenience and ease of use. As shipping is the backbone of these businesses, postage machines add value to their services by speeding up shipment.
However, postage meters come with their own set of challenges that you should be aware of before you decide to procure one. A number of these challenges are described below with suggestions on how to overcome them.
Postage meters can only be leased
Government laws prohibit the selling of postage meters. You have to lease it from certified vendors. You can select from an extensive range as these machines come with a diverse set of features, uses, and rates.
Stocking printer supplies
Postage machines will have problems similar to those that occur with printers as they also use ink cartridges, labels, etc. Lots of printer supply stores that lease out postal meters offer a service to stock up your printing materials without additional charge. Others may offer the service for a small charge. Study the terms and conditions of the lease agreement to know what you get or ask the vendor about it. In case the dealer does not offer this service, you can replenish supplies from any of the internet postage outlets.
Updating postage rates
Postage rates are regulated by the United States Postal Service (USPS). There are instances when the USPS updates the rates and this change comes into effect immediately on the date it is valid. Postage machines however cannot be updated as quickly postage rates. This is usually carried out manually by the meter's leaser. Digital postage meters can be updated through the internet while traditional meters involve a more expensive chip replacement.
Rectifying inaccurate postage labels
Sometimes, postage labels are printed with the incorrect amount. Though it is straightforward to reprint the label, the incorrect label's value is already debited from the balance. You need to bring the incorrect postage label to your post office and get the money back. You should ensure that this is done within 60 days of making this mistake or the refund will not be approved.
Troubleshooting technical issues
Like any machine, postage meters too can break down or develop problems such as an inability to print, fault in the scale or components, etc. If this happens, you do not have many choices as only certified suppliers are approved to correct the problem. Government regulations strictly restrict uncertified vendors or professionals from troubleshooting technical problems. This can be a hassle if certified personnel are not available instantly, compelling you to go back to the traditional mailing system and restart trips to the post office.
The troubles with postage meters are not so impossible as to discourage you from leasing one. If your mailing costs are sizable, a postage machine will undoubtedly save you money and allow you additional time to focus on business growth. Study the market and choose a meter that fits your business perfectly.
