subject: New Air Conditioning Systems - Weigh Out All Your Options Beforehand [print this page] Getting a quote for aircon can be a disheartening task. There are such a lot of points to ask you may not know where to start. Below is a listing of questions you need to ask your sales representative. If you incidentally forget a query, don't be scared to ring back and ask it again.
1). What sort of air conditioner have you quoted me on? There are several types of air conditioners out there so take care the one they have quoted you on is the one you are after.
2). How much will it cost? Make sure the price is written down and includes all supply and installation costs. Make sure there are no hidden extras or extra costs that come up down the track.
3). When can you install the system? In the middle of summer some companies can be booked up for months. Make sure before you sign up that you get an installation date written on paper and signed by the company. Also ask how long the installation will take (how many days).
4). Who will be installing the system? Ensure the folks installing your system are trained and accredited to do what they are doing. You do not need just anybody walking thru your house. Confirm they have police clearance too.
5). Do you have insurance? Make sure the installers have insurance in case they break or damage anything inside your home.
6). What quantity of my home will the air conditioner cool? Some air conditioners will chill your full home, others may only cool one or two rooms. Some air conditioners can only chill the room they are in. Be certain to know what you are getting.
7). Warranties? Ask the sales representative about the guaranties that come with your air conditioner. See how many years the warranty lasts, what things are excluded from the guaranty and what you have got to do should you have to make a guaranty claim. Make efforts to get these guaranty details written down by the salesperson.
8). How & when to make payment? Speak to the salesman to determine when payment needs to be made by. Some companies ask for it before, others on completion or after the job. Be wary of any company that asks for a large deposit upfront (any more than 25%).
You can add all the questions you can think of as well. Remember, there is no such thing as a silly question. Air conditioning is a big investment so make sure you ask every question you can think of. Also be sure to get the major points written down by the company you are dealing with.
