subject: A Professional And Caring Monitoring Service For Your Aging Parents With Lifestation [print this page] Are you one of the increasing number of adult children who are looking for a medical alert system to provide safety and security for your aging parents? More and more family members of the elderly are searching for the peace of mind that home medical alert systems can provide, by being available to help a senior in need, when they can't. Many systems provide just equipment, but others, like LifeStation, provide a skilled and caring monitoring center as well, ready to help your aging parents if they are needed.
LifeStation puts a lot of time into the training of their monitoring center staff, and somewhat uniquely, only uses employees for this service: they do not outsource. Because of this, they are able to provide a very extensive training: 160 hours of formal classroom training with testing done every 40 hours, followed by an additional 80 hours of classroom and practical training. Once this initial training is complete, then each person is given a performance review weekly for the first 3 months, followed by additional, regular performance reviews.
By participating in this thorough training and review process, each LifeStation monitoring center employee is fully prepared to help each senior who makes an alert call, in a quick and professional manner. To further insure that each senior is helped in the best possible way, every medial alert emergency call is handled by two specialists in the monitoring center, one who contacts emergency personnel and the senior's contact list, and the other stays on the line with the senior.
In addition, LifeStation's monitoring center is UL listed, which is important, as these high standards of the Underwriter's Laboratory are the recognized standard for all monitoring centers. And they also offer, besides the monitoring center, a 24/7 customer service support line to assist with technical or equipment questions.
LifeStation can work anywhere in the US, making it very easy to move, even if just temporarily, so that it can travel with the senior, providing him/her with safety and security wherever he/she is. And another nice feature is that if there are any problems with the system, there is a repair/replacement service.
When faced with the challenge of insuring that mom or dad can always have help when needed, many adult children turn to home medical alert systems with a monitoring service, so that someone is always available, day or night, no matter what. LifeStation provides this for the seniors they serve, with a dedication to excellence, professionalism, and customer care.
