subject: The Benefits Of Having Accpac Support [print this page] When you purchase an Accpac Sofware, it automatically comes with Sage Software Customer Support. Accpac Support offers its customers with technical support, training as well as additional resources to help you with your software issues or difficulties.
There are different types of support provided by Accpac. When you are trying to access Sage Software products and you came across an error or any other technical issues, Accpac Support will troubleshoot it for you. But not only do they provide help if there is an error with the system or something turned out wrong, they also help avoid for issues or concerns to turn up. This is done by presenting suggestions and advice on network configuration as well as database management. They also give assistance on running their product on unsupported operating systems and with different databases. They can also create regular back-up and data repair as preventive measure.
Other than these, there are trainings, documentations and resources available that you can consult to help you get your answers regarding Accpac software. Some example of these are the installation guide, user guide, Support Knowledgebase and online resources, platform matrix on the support website, and support resources available from manufacturer.
There are various ways by which Sage clients can get in touch with the support group should they need help. This includes email and online chat support as well as blogs, forums, and communities.
ACCPAC support starts upon activation of the software. Their online and offline support allows you to have easy access to updates and possible upgrades in the future. Oftentimes, you would also receive policy updates on matters that may affect how your company works. One good example is the Payroll Update Plan which will help you avoid miscalculations should there be rules and compliance issues.
If you are more comfortable with a face-to-face interaction, Sage also has partners or professional services groups that can provide on-site training, high-touch technical help or in-depth consulting when it comes to various ACCPAC software applications.
ACCPAC support is one of the many great features of any Accpac software. Their assistance is not only limited to concerns with the nitty-gritty of their product but also covers aspects on how they can help you improve your business more.
