subject: Hosted PBX VoIP - Enhanced PBX Functionalities and Features [print this page] The hosted PBX phone system is an easy-to-maintain and flexible telecommunication solution for small to medium business enterprises. By implementing the hosted VoIP PBX phone system integrated with enhanced functionalities and features, small business firms can significantly improve their style of communication and project a professional corporate image.
Sophisticated Communication Interface
The way you handle customer calls can contribute greatly to the success of your business. A fully functional hosted PBX VoIP phone system provides excellent caller service through working and non-working hours, and helps in achieving your business goals.
To help small businesses enhance business communication, VoIP phone systems come with sophisticated functionalities and features such as auto attendant, voicemail, call conferencing, find-me/follow-me call forwarding, voice to email, fax to email and so on. Auto attendant greets your callers professionally and offers them a range of menu options for call routing such as dial-by-name, dial-by-extension and more.
With the help of the portal interface, calls can be routed to call queues, extensions, groups, conference rooms and mailboxes. By setting up a telephone number to ring a particular extension initially or a group to enable simultaneous or sequential rings, your organization can even have a live person instead of the auto attendant, answer the call.
Execute Business Functions from Anywhere
This phone system is a big advantage if your business firm has several branch offices or workers who are always on the move. With its innovative call forwarding feature, calls arriving to your primary business numbers can be forwarded to your alternate landlines or cell phones assigned as extensions. This helps you stay connected with your clients and workforce wherever you are. Calls remaining unanswered after a specific number of rings are instantly directed to the voicemail box where callers can leave messages. So the chance of missing customer calls is minimized. This helps you concentrate on official activities without having to worry about the calls coming during peak hours. With voice to email and fax to email features, business professionals can enjoy additional flexibility.
PBX Functionalities at Nominal Monthly Rents
One of the greatest advantages of the hosted PBX system is that the business office does not need to purchase and install costly hardware in its premises. The necessary infrastructure is maintained at the site of the service provider and PBX phone features are offered using broadband Internet or dedicated telephone networks at a nominal monthly rent.
Hosted PBX VoIP - Enhanced PBX Functionalities and Features
