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subject: Take a Communications Leap Forward with A-Z Termination Services [print this page]


A-Z termination services are a necessity these days if you are using voice over internet protocol (VoIP) for your long distance and other telephone communication needs. The internet has truly made business a global marketplace and with that comes a greater need for placing international calls. Traditional long distance calling can become quite expensive, particularly overseas. Using your computer and the internet to place these calls can significant reduce your communications costs.

Defining Call Termination

While your company may use VoIP for calling internationally, the party you are calling may not. Therefore, call termination services are necessary to ensure your VoIP communications go through. Here is how it works: A VoIP call originating from you is routed through a public switched telephone network, also called PSTN. You are the origination point. The party you are calling is the ultimate termination point or end point. When you use VoIP, you need a termination service to ensure your intended recipient gets the call.

Shopping for Termination Services

When you are shopping for termination services, look for providers that advertise A-Z termination. Basically, the A-Z indicates that the provider has access to different tiers of call termination which effectively broadens their reach globally. For example, if you were using VoIP to call a client within the same country as you, you would likely have only one tier to go through for your call termination service. However, if you called a client half the world away, there may be multiple tiers in different countries routing your VoIP call.

Providers that offer the A-Z option often lease the use of call termination tier networks in other areas of the world. This move increases their portfolio of offered services, even though they may own some of their own tier networks. By leasing, they can court customers like you who may need call termination services for their VoIP communications in areas they do not personally own. Wholesale providers that do this can then resell the services to your company for its communication needs.

Choose a provider for your termination services that has a good reputation and offers crystal clear reception. Dropped calls can be aggravating and potentially affect your business. Look for a source that can handle multiple platforms and a variety of VoIP software. You must also beware of unscrupulous providers that provide termination services illegally. Choose a provider with a known reputation for legal, honest dealings in the IP telephony industry.

VoIP is the best way for your company to compete in the 21st century in terms of communications. When making the transition to this newer and cheaper way of communicating with clients and other corporate contacts around the world, be sure to choose a provider that offers A-Z termination, for a well-rounded portfolio of IP telephony services.

Take a Communications Leap Forward with A-Z Termination Services

By: Chris Jenkinson




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