subject: Taking Your Business Where Your Customers Are [print this page] What does your target market want? Thats the question every business owner should be able to answer if he or she wants to be successful in their business. In order for you to generate as many clients in your database, you should be able to understand your target market, as well as be able to provide them what they need.
Its not about the fanciest and most outstanding marketing campaign that youre able to produce. Its not the best custom greeting cards or brilliant print flyers that would give you the edge over your competition. What would really make the difference is how well you know your target market. The way you understand your target market will present itself in your marketing campaigns such as your greeting card printing for example.
Giving your clients what they need would mean a business owner that knows to which type of client he or she would be able to sell. This is what positioning is all about understanding who your target market is and putting yourself at a level where your target clients will be able to identify what makes you distinct from the rest of your competition.
Positioning is important. It provides that certainty to your customers minds that youre the only business that can provide them with what theyre looking for. Customers like to be confident when they purchase any product or avail of any service. They would want to be able to guarantee that the quality of their purchase is worth what they paid for.
Hence, customers would be interested then to build a relationship with a company that has the same values and aspirations that they have. Someone who knows quality and how they can have it. No matter how much the price, as long as they can get quality, your customers would look less on the cost of acquiring it.
This then demystifies the old perception that price is the dominant reason for any purchase. The reality is that consumers in general look for quality, more than the price itself. Their purchasing decision is not based solely on what they can get cheap. On the contrary, customers are prepared to pay more for a product that has equivalent quality and value for them.
This means then that as a business, you have to offer better services by custom-fitting your offer to what your target clients are looking for. The only way you can do that is if you really know your target clients well.
The point here is this: taking your business to where your customers are is the right way to market your business. By understanding to whom youre going to sell, you are already putting your business in the right position where your target clients will be able to see your value and worth to them.
