subject: Top 6 Questions To Ask When Booking A Carpet Cleaning Service [print this page] I know. Youve put it off for years. Youve been dreading this moment for a long, looong, time. Is it your worst nightmare? Close. Its carpet cleaning time. But wait! Dont worry. You dont have to lift a single finger. Just hire a pro to do it FOR you. You can just sit there eating bon-bons with your feet up watching them do all the work. Its a delight.
But wait. There are a few things you need to know to hire the right carpet cleaning service for your home. You want to be sure they are as good as they say they are. But how do you find this out? Its easy.
Here are the top 6 questions you should ALWAYS ask when booking a carpet cleaning service. So, lets get started.
Question #1: What Method Will You Use?
It may seem odd, but there are actually a few chosen methods that a carpet cleaning service can use. You should ask which type their company offers. There are obviously benefits to each type of service done, and you want to go with the company that has the benefits you are looking for.
One of the best methods for carpet cleaning these days is using a hot water extraction. It is done with a truck mounted system that heats the water at a pretty high temperature. Then it shoots the cleaning solution into the carpet under a rather high pressure also. This is what does such a good job of getting all the gunk out, such as dirt, bacteria, and pollens. Then the machine uses high suction to get the dirt out completely. It should all be dry in a few hours.
But remember that its also very important that the carpet cleaners know how to properly use their equipment well, otherwise even the most expensive equipment is worthless.
Question #2: Why Should I Use You?
Yup, its a very bold question. Just ask them straight upwith all the amazing carpet cleaning companies out there, why should you go with them. Let them sell you on what their strongest points are. Where do they shine when others dont. What do they have that others dont have. They will tell you all the answers when you ask this question. Then decide if those are the benefits that you are looking for.
Question #3: What is Your Price?
Of course you definitely want to ask them their price to be sure they are in your budget range. Even if they have the lowest price, it doesnt always mean you should go with them. You still need to find out as much as you can about what services they offer before you pick them. Sometimes there is a reason someone is priced really low. It could be because they dont have the high quality equipment others use, or they dont have great service reps that others have.
Well, thats not what you are looking for. Why? Because you will probably get poor quality service from this company, and your money will just go right down the drain. You want to get high value from your money, instead of just going with the cheapest company in town.
Do it right the first time is what I always sayeven if it costs a little extra.
Question #4: How Often Should I Get My Carpets Cleaned?
This is just a good general type question to ask them about your carpets. Its good to have an idea of when you would need to get the carpet cleaning service done again in the future. Is it yearly, every few months, or monthly? Whatever the answer, you can take that information and start planning for it.
Question #5: How Long Have You Been Doing This?
You want to ask them how long their company has been providing carpet cleaning services, and how much experience each member of their staff has.
Its great if they have a few of their staff that have years of experience, but not so great if the guys they are sending over to your house just started yesterday. You want an experienced service provider to come clean YOUR carpets.
Question #6: Are You Certified?
You really want to go with a company that can provide some certifications. You can even ask them how many trade associations they are aligned with and which ones? If they are certified, it shows they really went the extra mile to create a business and its not just a weekend job for them.
