subject: Integrity Defender Warns About Online Consumer Complaint Scam [print this page] Integrity Defender, and Online Reputation Management firm dedicated to providing a positive and accurate web presence for their clients, has made an announcement warning against online complaint sites.
The internet is the first place many consumers go to research a product or company. Many sites around the internet allow users to submit complaints on any product, person, or company they've dealt with. Consumers who have been wronged by a scam company now have a very valuable tool to fight against injustice. With a few clicks of the mouse, a disgruntled consumer can post a complaint about a company that is almost instantly visible to all who search that company's name. "The ability to have your voice heard with regards to a company or service that hasn't met your expectations has proven to be both a positive and a negative", says a representative from Integrity Defender. "Many of these consumer complaint sites are not monitored at all, and require no accountability from the poster of negative comments, which has opened doors to false complaints from competitors and disgruntled employees", they added.
Anyone can say anything they want about anyone with the help of these complaint sites. The most slanderous, defamatory remarks can be made without a shred of accountability. These complaints are often taken as true by the average web surfer, and has caused incredible troubles for businesses everywhere.
Integrity Defender offers this advice in order to protect yourself from a consumer complaint site scam: Be sure to use accredited sources such as the Better Business Bureau while researching a company. The BBB will research every complaint that is filed, and determine it's legitimacy. Do not allow one complaint on an unregulated scam site deter you from conducting business with an otherwise well respected and accredited company.