subject: Beyond Building Energy Recall Inverters To Protect Customers [print this page] Beyond Building Energy Recall Inverters to Protect Customers
Beyond Building Energy, an Australian solar company based in West Burleigh, has issued a recall of Aero Sharp inverters due to present faults raising concern for customers safety.
In the best interest of the customer, the recall will occur immediately after system failures have left the company doubting its performance.
An internal audit revealed quality and safety issues present in the Aero Sharp Inverters.
It came to our attention during internal testing that the systems were not delivering the quality we advocate ourselves on and it showed to present possible safety issues in the future, said Beyond Building Energy CEO Craig Mallory.
Aero Sharp inverters are currently installed by numerous solar companies nationwide.
To ensure customers inverters do not pose a risk to the effectiveness of the systems operations, Beyond Building Energy will be the first to take action against the ineffective inverters.
This nationwide recall will hopefully prompt other installers of this product to warn their customers of the possible malfunctions.
The moment we were concerned about the future safety and quality of this product we decided to recall. Beyond Building Energy offers warranties that last decades and we need products to last a lifetime without faults and without placing unnecessary risks on our customers, we dont want another installation style crisis on our hands, said Mallory.
The company funded recall will replace the Aero Sharp inverters free of charge with the new fully certified TL inverter range over a six month period.
Though no serious incidences have occurred the doubt in its quality is enough to announce a full recall.
Customers will be contacted as soon as possible, however are encouraged to call the customer service hotline on 1300 152 871.
