subject: Each Medical Office Should Have A Backup Front Desk Receptionist In Case The Human Receptionist Is U [print this page] The easiest way to tell if a medical clinic has a good reputation is to see the number of patients who are signed up at that medical practice. If many patients use this medical clinic on a permanent basis then the medical service in that clinic must be good. Moreover it also means that the medical practice must have a professional office secretary who adds appointments in a very efficient manner, writes down relevant notes along with each appointment and also deals with patients in a friendly manner.
Any medical clinic needs an efficient medical secretary, because it is the office assistants who keep medical offices running without a single problem. They take care of signing up new patients, maintaining existing patient records, they make and cancel doctor appointments and in some cases they even deal with issues like managing the clinic medical billing.
It will not be an exaggeration to say that a medical practice left without a capable medical medical assistant will close shop sooner or later. This is not exactly the thing that the doctor who opened the medical clinic wanted to achieve.
When a doctor opens his own solo medic practice, his aim is to get and maintain more patients, encourage new patient signups and of course, make his practice grow. Increased profitability and popularity are things that a doctor aspires for when he sets up his own practice. He hires a an administrative secretary to help him attain his goals. But what if something comes up and the a front desk receptionist can not go to work for one reason or another?
If you are a doctor and your medical assistant gets ill or goes on a long vacation. What will happen to your medical practice? Will it continue functioning as smoothly as it did before? That is exactly the situation for which the backup front desk assistant, has been built.
The automated administrative receptionist is a patient management system that supports many innovative features which in turn provide a wide range of benefits to the doctors saving them both time and money. The automated receptionist software is equipped with an online appointment scheduling module, which means that your patients can make appointments using their computers any time of the day without even leaving their homes.
The automatic administrative receptionist also supports appointment scheduling over the phone. At any time of the day any patient can call the medical clinic by phone and if there is no human receptionist to answer the call, the automated front desk assistant will handle the call by asking a few questions to the user and then adding, modifying or canceling the patient appointment. One big difference from other similar systems is that the system we describe can understand natural human speech and thus patients don't need special training to work with this system.
The automated secretary system also minimizes patient no-shows which all doctors know incur unwarranted expenses. That's because the virtual administrative assistant is able to send out appointment reminders to patients for approaching appointments. The system is able to send out reminders in three forms: as an e-mail message, as an SMS message or an automatic phone call.
These specialized services underscore the importance of getting a second receptionist in the form of an automated administrative secretary. If you want your medical practice to thrive and grow, get a backup front desk receptionist for your medical practice.
