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subject: Hosted Voip Pbx With Customizable Features [print this page]


Equipping your business office with a hosted VoIP PBX phone system incorporated with customizable features gives you a phone system that caters to your specific requirements. It offers great flexibility and enables you to expand business without the usual hassles.

Expand Business without Heavy Investment

The hosted VoIP PBX system allows your business to grow quickly or even expand to keep pace with seasonal changes. You can set up temporary or permanent locations and handle many offices with this phone system. It allows you to connect to your business offices, virtual or otherwise, using a single telephone number.

The advances in telecommunication technology are periodically incorporated into the PBX system. The hosted VoIP PBX allows customization of every feature and function. To help small and medium-sized businesses and home-office professionals keep in touch with their business associates and customers 24X7, VoIP PBX phone systems come with sophisticated call management functions like automatic call distribution, voicemail, call forwarding, call waiting, customizable-menus, voice to email, auto attendant, caller identity, music on hold and much more.

Customized Options to Impress Callers

Most of the features of this phone system can be customized to suit your requirements. The auto attendant functions as the live receptionist and competently manages incoming calls with business greetings of your choice and provides callers with menu options such as dial-by-name, dial-by-extension, zero out to live operator and more. This system can be customized to play messages to indicate business hours, non-business hours, holidays and weekdays, as well as to provide callers with adequate information about the products and services offered by your organization.

Call Routing made Easy

With the customizable find-me/follow-me option, calls to official business telephone numbers can be easily diverted to alternate phone numbers assigned as extensions, including cell phones and landlines. Calls that remain unanswered even after a certain number of rings are skillfully managed by the voicemail box, allowing callers to place voice messages. Voice messages are forwarded to your email account as audio file attachments and this allows you to answer customer queries promptly. The fax-to-email option helps to you receive fax messages without using a fax machine.

by: John Steven




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