subject: Electronics: Big Name Brands Without Big Name Stores [print this page] Theres a lot of opinion about when and where to buy electronics, and luckily there are also plenty of quality options.Although big name retail stores may be the first thought, more people are trusting online sellers for their electronic needs.From prices to customer service, many websites can help you have a very pleasurable shopping experience.
For most people, the number one concern is money. Nearly 20,000 readers responded to a Consumer Reports survey in 2006 that evaluated their electronics shopping habit, including where they found the best prices.Most people preferred the internet.Prices for online retail are often the same or cheaper than at chain stores. Brand name MP3 players and TVs are just a couple of the electronics that are purchased.Reputable sites like Amazon and buy.com can be trusted to deliver quality products at reasonable prices.
Customer service was another area that was evaluated in the survey. Any shopper knows that customer service is important. Either you get a salesperson who can't help you or one who tries too hard to sell you something. Conversely, online shopping creates a different dynamic. You can review a wide range of vital information online, such as professional performance tests and customer reviews. If you need more information, you can simply do a little more research on the web.
Knowing a company's return policy is also vital for customer satisfaction. It's a good assurance to know you won't be stuck with a broken or defective item. Online shopping has the inherent risk of shipping and handling. For an online store, it's vital that you know the return policy. For example, the site buydig.com has a very limited return policy.There are a very limited number of products that can be returned after packaging has been opened, and there is a short 10-day window for purchases that can be returned. On the other hand, Costco has a favorable return policy.The favorable return policy is one reason why Costco received high rankings for online and in-store shopping. If you want to take an online purchase to a Costco warehouse, you can even do that.
Before you make your next big-ticket purchase, consider where you want to buy it. Some like the in-store interactions of a retail store while others prefer the comfort of shopping online. In either case, there are many quality products and options out there for you.
