subject: In Case: Current Consumption And There Is Disharmony 8 [print this page] China Consumer Association Secretary-General on the 4th master Jianhua, held in Shanghai in "good faith on commerce," said Forum, present, China is accelerating the construction of social credit system, but some operators do not speak good faith, undermine fair competition in the market environment, damage to consumer of their legal rights and interests.
Tung said the mother, the consumption of disharmony mainly in eight areas:
Playing with the concept of common materials, transforming itself into a high-tech materials. Some operators use "bomb" type of false advertising and misleading consumers. If the first half of exposure, "Hu master non-stick" incident, the ordinary aluminum pot material as exchanges "space technology", "high tech" materials.
Chaotic change the contract, forcing consumers to accept. Some operators are free to change the consumer contract, do not take one to one effective way to inform consumers, but the announcement publicity, forcing consumers to accept. If some banks charge an annual fee bank cards, SMS mandatory customization.
Willful default, cover their house not to sell only high prices. At present, the phenomenon of willful default in the performance of the real estate industry significantly. Some developers take the initiative to breach of contract, and pay certain liquidated damages to consumers, the purpose is to commercial housing sold at a higher price to earn more profits.
Since the set of rules to restrict consumer rights. Some operators will be imposed on the industry provides consumers, restrict the exercise of legitimate rights of consumers. For example, some hotels charge against the consumer comes to open bottles of wine or fees. In fact, this type of guild regulations and can not produce legal effects on consumers.
Abuse of international practice, only the election to their advantage. Some operators in dealing with consumer disputes, the "selective" in reference to international practices to their advantage, avoiding some of their disadvantage. If foreign airlines boarding due to over-ticketing to consumers not to give a certain amount of compensation practices, but some domestic airlines to introduce the practice of over-booking, but not on the board due to overbooking can not compensate consumers.
Double standards, encourage consumption of discrimination. Operators in the provision of products or services, according to consumer identity or to distinguish between the different regions, the implementation of dual or even multiple standards.
Commercial bribery, the cost onto consumers. Operators generated by the cost of commercial bribery, will eventually be passed on to consumers.
Price alliance, the collective price increases profit in disguise. Some industries and enterprises in the face of market competition, not in the way of technological innovation for a favorable position, but through the collective bargaining prices counterparts to obtain monopoly profits in disguise. Such as the recent instant noodles, drinking water, fast food and other industries collectively prices, harm the legitimate rights and interests.
