subject: IT Outsourcing Cons [print this page] IT outsourcing to third party providers or to remote companies has become the recent trend as it is very beneficial in terms of cost and time. The advancement of the internet makes it easy for remote providers to work on behalf of companies and usually they offer much reduced rates. The advantages of IT outsourcing are various but one must also consider the IT outsourcing cons to make the venture successful.
Things to Be Wary of While Outsourcing IT
The IT outsourcing cons include-
Management procedures cannot be governed or controlled totally as many decisions have to be left to the provider company
Implementation of relevant ideas for benefiting the company could be a problem when a provider company is doing the work
The company perspective and the third party provider's perspective need not be the same
Security lapse due to sharing of sensitive data with non-company employees always leaves an element of doubt
Third party providers may not give focused attention to the work as they cater to other companies too
There could be some lack of commitment on the part of the employees of the providers as they are not direct employees of the company
Quality of work may need improvisation as there is no control and this adds to the job rather than making it easy
Poor quality of work and reduced control could lead to reduction in sales
Customer dissatisfaction cannot be ruled out if the work quality is not too good or responses are not focused due to lack of in-depth knowledge, leading to loss of business
Hire an Established Third Party Provider of Good Repute
The advantages of Information Technology outsourcing add to the convenience besides being extremely cost-effective. So it would be a good idea to outsource with care. A reputable third party provider with tried and tested work quality output and serious commitments could be very beneficial in minimizing the IT outsourcing cons.
