subject: HP and Dell Technical Support – Solving Your Issues [print this page] Whenever you buy a product, you tend to go through the specifications and reviews to check whether it meets your demands or not. For example, if you are buying a car, you would either go for a hatchback or a sedan. Then again, you could opt for a coupe or a sports utility vehicle. Even after that, you would want a certain bhp for your engine. Other options that could be a deciding factor in your purchase could be the amount of luxury and driving comfort of the vehicle. Out of all these factors, there is one issue which should be given considerable thought. That is the after sales customer support.
Fixing Technologically Advanced Products
After sales consumer support is an essential factor which you should review before investing in any product. This holds true for technologically advanced products like a computer. Most people are not aware as to how to fix a computer and there are many types of problems one can face with a computer. It could be a hardware problem or a software issue that might come up at the oddest hour of the night. If you have access to customer support, you can simply give them a call and get your computer fixed.
Dell and HP Support - Helping You Out
Of all the computer manufacturing companies, Dell and HP have always given special focus to their online technical support aspect. Dell support and HP Support hire professionals trained in every aspect of computers who are available throughout the day to help you out with your issues. Dell technical support is present in every country where the company has a base in. The same goes for HP customer support. These online technical support facility is available free of charge for the customers. Support is provided to you through remote access of your computer in combination with phone, chat and email facility.