subject: Not Your Same Old Answering Service [print this page] We have all been annoyed at the sound of an answering service when we are trying to get a hold of someone important in the business world we hear a pre recorded message or worse yet someone who answers the phone who is half a world away and doesnt hardly speaks English! However, there is a new type of answering service that is always there, is never outsourced outside of the United States, and is always a live person. These new services are changing the way that business is done.
The new services offer professional, live receptionists for businesses at a fraction of the cost. Each and every single call that comes in makes an impression on a businesss clients, because each and every call is answered by a live person, no matter what. It does not matter where the business owner is, anywhere in the world; the answering service will either take a message or transfer the call (at your request) right to you. This means that business owners can be in the office anywhere in the world, even when they are on the go.
The best new answering services are going to professionally answer calls live, screen them, then announced to the business owners cell phone, home or office. If the person it is announced to does not decide to take it, the service will then take a message and either text it or email it within seconds. This also means that business owners are able to take advantage of live receptionist coverage 24 hours a day, 7 days a week.
Using one of these new live answering services can save businesses a ton of money every year. Think about it: if your company has extended hours or business matters to tend to in other time zones, you probably do need professional coverage 24 hours a day. Business owners take advantage of this coverage and save money at the same time, because there is no need to worry about providing medical insurance, covering gaps for lunch breaks, paying for vacations and sick days, and related issues as well.
The best answering services are going to be flexible and willing to work with business owners regarding handling the phone calls that come in exactly as owners prefer. This should include specific instructions for individual callers, unexpected calls as well as those phone calls that are expected. The days of the generic, unproductive and automated answering services are gone, and have been replaced with highly trained, personable, professional live people who will answer phone calls every minute of every day, even when business owners wont.
