subject: Technical Support Over Phone [print this page] Today, it's possible to contact companies in several different ways. But before contacting any company, it is recommended to know certain things.
Support Things you should consider before contacting
Keep the following information ready:
Which edition of Microsoft Office you are using? If you are not aware of the version installed in your computer, you can determine this by opening an Office application. Click the help menu, and select about option. Information regarding this would be available in Option menu when you click the office logo on the top left of the screen, if you are using Office 2007.
You should know product identification number or product key.
Which operating system you are using.
If the product was already installed on your computer before it was purchased by you. You also need to confirm from your computer manufacturer to check if no-charge support is available to you.
Professional microsoft Support from iYogi
Users often complaint that they have been kept on hold for long time in order to get in touch with a technical support and they keep on transferring them from person to person. But we at iYogi provide you with premium quality phone support.
We provide support which spans from huge crash problems to your basic queries.
iYogi delivers its services for Microsoft products. It provide a new approach for solving problems and helping customers. We provide comprehensive direct to consumers and small business remote tech support. We try every possible tool to remove user frustration by delivering high tech support at a great price.
iYogi provides quality technical support for Microsoft Office applications, including Access, Excel, Word, Outlook, and other programs. You can seek support from Microsoft through online remote support and online chat.
Our Microsoft Certified tech experts analyse and troubleshoot issues with Microsoft software. We help you fix Internet browsing related problems, conflict and compatibility issues, ensure that Microsoft software and drivers are up-to-date.
