subject: Hosted PBX VoIP with Features of a Traditional PBX Phone System [print this page] Hosted PBX VoIP phone services that come with all the features of a traditional PBX telephone system are a great advantage for small and medium-sized business organizations. This phone system enables such businesses to serve their customers professionally and increase the efficiency of their workforce. All this contributes significantly to business growth.
Scalable and Cost-effective Telephone System
The major advantage of hosted PBX VoIP phone system is that all its functionalities can be utilized without maintaining expensive on-site hardware. The service providers maintain the necessary equipment at their sites and offer PBX phone functions using broadband Internet or telephone connections at reasonable monthly charges.
Further this phone system is also scalable as it permits the business to maintain several extensions at the same time using the existing phone numbers. So business can be expanded without huge additional investment.
Stylish Communication Features
To cater the call management requirements of small to medium-sized business firms, hosted PBX VoIP phones are designed with user-friendly, stylish features as in traditional PBX phone systems. These include call conferencing, voice to email, call forwarding, automated attendant, custom-menus, automatic call distribution and much more.
The auto attendant answers calls to the business office professionally. Callers are presented with a menu of options such as dial-by-extension, dial-by-name and more to route calls. Through the portal interface, calls can be quickly forwarded to mailboxes, conference rooms, extensions, groups, call queues and so on. Apart from the auto attendant, this phone system even helps you to offer callers live responses. This is done by setting up a telephone number to ring a specific extension to begin with, or a group to enable simultaneous or sequential rings.
Hosted PBX VoIP telephone system allows easy management of business even from distant locations. Through the advanced find-me/follow-me call forwarding option, calls arriving to business phone numbers can be forwarded to alternate numbers, including personal landlines or cell numbers assigned as extensions. Moreover, unattended calls are immediately forwarded to personal voicemail boxes of employees, allowing callers to leave voice messages. This reduces the odds of missing important calls.
The hosted PBX system's web-based user interface allows users to upload music on hold, create call queues, listen to and delete voice mail, and to view detailed call record and billing information. All these high-tech features make the hosted VoIP PBX the favorite telecommunication option of small businesses today.
Hosted PBX VoIP with Features of a Traditional PBX Phone System
